Privacy notice

Privacy Conditions and Terms for Giftini.co.uk

Effective Date: 01/05/2023

These Privacy Conditions and Terms ("Terms") govern the collection, use, and disclosure of personal information by Giftini.co.uk ("Company," "we," or "us") in connection with your use of the Giftini.co.uk website (the "Website") and related services. By accessing or using the Website, you agree to be bound by these Terms. Please read them carefully.

1. Personal Information Collection and Use

1.1 Personal Information: "Personal information" refers to any information that identifies or can be used to identify an individual, directly or indirectly. We may collect and process personal information from you when you visit the Website, create an account, place an order, or interact with our services. The types of personal information we collect may include, but are not limited to:

• • Name
  • Contact information (email address, phone number, address)
  • Payment information
  • Order history
  • Demographic information
  • Preferences and interests

1.2 Purpose of Collection: We collect and use personal information to provide and improve our services, process your orders, communicate with you, and personalize your experience. We may also use your information for market research, analytics, and to comply with legal obligations.

1.3 Legal Basis: We rely on the following legal bases for collecting and processing your personal information:

Performance of a contract: To fulfill our contractual obligations to you, such as processing your orders and delivering products.

Legitimate interests: To pursue our legitimate interests, such as improving our services and marketing our products. We ensure that your rights and interests are not overridden by our legitimate interests.

Consent: When required by applicable laws, we will seek your consent before collecting certain types of personal information.

1.4 Third Parties: We may share your personal information with trusted third parties who assist us in providing our services, such as payment processors, delivery partners, and IT service providers. We ensure that appropriate safeguards are in place to protect your information when sharing it with third parties.

1.5 International Data Transfers: Your personal information may be transferred to and stored in countries outside the European Economic Area (EEA) if necessary for the purposes described in these Terms. We will take all necessary steps to ensure that any such transfers comply with applicable data protection laws.

2. Data Security

2.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of your information.

2.2 You are responsible for keeping your account login credentials confidential. If you suspect any unauthorized access to your account or a security breach, please notify us immediately.

3. Your Rights

3.1 Access and Correction: You have the right to access, correct, update, or delete your personal information held by us. You can manage your account information through your account settings or by contacting us directly.

3.2 Marketing Communications: If you have provided your consent, we may send you marketing communications regarding our products and services. You can opt-out of receiving such communications at any time by following the instructions provided in the communication or by contacting us.

3.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on the Website. You can control the use of cookies through your browser settings or other tools.

4. Compliance with Laws

4.1 We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We are the data controller of your personal information and are responsible for its processing.

4.2 In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals, as required by law.

5. Changes to these Terms

5.1 We may update these Terms from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting a notice on the Website or by other means.

6. Contact Us

6.1 If you have any questions or concerns about these Terms or our data practices, please contact us via the contact form.